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Below are some commonly asked questions and their answers. If you
don't see your question here, please feel welcome to ask us and we will do our best to respond to you as soon as possible!
frequently asked
questions
1. What forms of payment do
you accept?
You may pay through the shopping cart on this website using PayPal. If you prefer, you may mail a check
in to our offices, but you will need to order your custom item over the phone, not through this website.
2. How
quickly can I receive a custom aisle runner?
We do process our orders fairly quickly while maintaining an extremely
high work standard. We are usually shipping orders within 4-6 weeks, but if you need an aisle runner more quickly than that,
we can usually accommodate your order. Please contact us for orders in under 4 weeks to reserve your space on our production
schedule.
3. Do you charge any "rush fees"?
Actually, we used to charge a $60 rush fee for orders placed
within 8 weeks of the event date. However, due to the current state of the ecomony, we have temporarily suspended any rush
fees. Doesn't everyone need a break once in a while? We think so. :)
4. I have a custom logo design that was made
for our wedding and I want to use that on my aisle runner. Is this something you can do?"
Absolutely, we can replicate
any design or artwork, as long as you "own" the design. Please email it to us at tamara@eventbelladesigns.com for a project
quote and we'll try to get back to you right away.
5. Where should I mail my color swatches?
Please mail
your paint or fabric swatches to us at the following address:
Tamara Mellor-Welsh
event bella/event bella designs
205 Blackwood Drive
Greensburg, PA 15601
If you have a question that is not covered here, please feel welcome
to call or email us and we'll get right back to you as soon as we can.
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