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Below are some commonly asked questions and their
answers. If you don't see your question here, please feel welcome to ask us and we will do our best to respond to you as soon
as possible!
frequently asked
questions
1. What forms of payment do
you accept?
If you would like to use a credit card, please order online through our sister site at www.eventbella.com. To pay by check, you may mail it in to our offices at the address below and submit your order through this site.
2. How quickly can I receive
a custom aisle runner?
We do process our orders fairly quickly while maintaining an extremely high work standard.
We are usually shipping orders within 4-6 weeks, but if you need an aisle runner more quickly than that, we can usually accommodate
your order. Please contact us for orders in under 4 weeks to reserve your space on our production schedule.
3. Do
you charge any "rush fees"?
Actually, we used to charge a $60 rush fee for orders placed within 8 weeks of the event
date. However, due to the current state of the ecomony, we have temporarily suspended any rush fees. Doesn't everyone need
a break once in a while? We think so. :)
4. I have a custom logo design that was made for our wedding and I want
to use that on my aisle runner. Is this something you can do?"
Absolutely, we can replicate any design or artwork,
as long as you "own" the design. Please email it to us at tamara@eventbelladesigns.com for a project quote and we'll try to
get back to you right away.
5. Where should I mail my color swatches?
Please mail your paint or fabric swatches
to us at the following address:
Tamara Mellor-Welsh
event bella/event bella designs
205 Blackwood Drive
Greensburg,
PA 15601
If you have a question that is not covered here, please feel welcome to call or email us and we'll get right
back to you as soon as we can.
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